Our Quality Assurance and Quality Control (QAQC) program represents the epicentre of the company. The QAQC protocols adopted are based on the US EPA Quality Assurance Project Plan framework. All monitoring works are based on clearly defined work instructions in the form of Standard Operating Procedures with supporting documentations. Periodical audits and updates of procedures ensure that the data generated by the program is consistently quality-assured and can withstand scientific scrutiny. Key features of our QAQC protocols are:

• Based on internationally-recognized standard procedures, documentation, traceability, continuous improvement elements
• Based on clearly identified QAQC elements
• With respect to the continuous monitoring systems, it comprises:
    > 1^st level automated QC
    > 2^nd level QC
    > 3^rd level verification (DoE)
• With respect to the manual monitoring activities, it comprises:
    > Calibration & maintenance
    > Field
    > Laboratory
    > Data